飞哈旅游(Feiha Travel)重视您的隐私及个人信息安全。本隐私政策说明我们在您咨询或使用机票预订、签证、护照更新及其他旅行相关服务时,如何收集、使用、保护及分享您的个人信息。
Feiha Travel values your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, protect, and share your personal information when you inquire about or use our airline ticket booking, visa, passport renewal, and other travel-related services.
为了向您提供旅行相关服务,我们可能收集您主动提供的信息,包括:
姓名、出生日期、性别、电话号码、电子邮件地址、旅行日期、航班及行程信息,以及办理机票、签证、护照或其他旅行服务所必需的护照、签证及相关资料。
根据您所申请的具体服务,我们也可能收集完成预订、付款或客户服务所必需的其他信息。
To provide travel-related services, we may collect information that you voluntarily provide to us, including:
Your name, date of birth, gender, phone number, email address, travel dates, flight and itinerary information, as well as passport, visa, and other documentation necessary for airline ticketing, visa applications, passport services, or other travel-related services.
Depending on the specific service you request, we may also collect other information necessary to complete reservations, payments, or provide customer service.
我们仅在提供服务及合理业务需要的范围内使用您的个人信息,包括:
处理机票及其他旅行预订;协助办理签证、护照更新及相关旅行服务;与您确认行程、付款及订单信息;提供客户服务;处理改签、退票及其他售后事项;以及遵守适用的法律、监管及行业要求。
We use your personal information only as necessary to provide our services and for legitimate business purposes, including:
Processing airline tickets and other travel reservations; assisting with visas, passport renewals, and related travel services; confirming itineraries, payments, and reservation information; providing customer service; handling ticket changes, refunds, and other after-sales matters; and complying with applicable legal, regulatory, and industry requirements.
飞哈旅游不会出售或出租您的个人信息。
为了完成您所要求的服务,我们可能在必要范围内与航空公司、酒店、旅行服务供应商、支付服务商、政府或领事机构,以及其他与您所申请服务有关的服务提供商共享必要的信息。
我们仅在完成相关服务或符合法律及监管要求所必要的范围内提供这些信息。
用于短信通信的手机号码及短信同意信息不会提供或分享给第三方或关联公司用于营销或推广目的。
Feiha Travel does not sell or rent your personal information.
To complete the services you request, we may share necessary information with airlines, hotels, travel service providers, payment service providers, government or consular authorities, and other service providers involved in providing the requested services.
We disclose such information only to the extent reasonably necessary to provide the requested services or comply with applicable legal and regulatory requirements.
SMS consent and phone numbers collected for SMS communication purposes will not be shared with third parties or affiliates for marketing or promotional purposes.
我们采取合理的管理和技术措施保护您的个人信息,防止未经授权的访问、使用、披露、修改或丢失。
但是,任何互联网传输或电子存储方式均无法保证绝对安全。
We use reasonable administrative and technical safeguards designed to protect your personal information against unauthorized access, use, disclosure, modification, or loss.
However, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure.
如果您主动提供手机号码并同意接收短信,飞哈旅游可能向您发送与您的咨询、预订、机票、行程、航班变更、付款、签证或护照服务、客户服务以及其他您所要求服务相关的短信。
短信发送频率可能有所不同。运营商可能收取短信及数据费用。
您可以随时回复 STOP 取消接收短信。如需帮助,可以回复 HELP,或直接联系飞哈旅游。
您同意接收短信并不是购买任何商品或服务的必要条件。
您的短信同意信息及用于短信通信的手机号码不会提供或分享给第三方或关联公司用于营销或推广目的。
If you voluntarily provide your mobile phone number and consent to receive text messages from Feiha Inc. (Feiha Travel), we may send you SMS messages related to your inquiries, reservations, airline tickets, travel itineraries, flight changes, payments, visa or passport services, customer service, or other services you have requested.
Message frequency may vary. Message and data rates may apply.
You may opt out at any time by replying STOP. For assistance, reply HELP or contact Feiha Inc. (Feiha Travel).
Your consent to receive SMS messages is not a condition of purchasing any goods or services.
SMS consent and phone numbers collected for SMS communication purposes will not be shared with third parties or affiliates for marketing or promotional purposes.
我们可能在提供服务、处理售后事项、履行业务记录保存义务以及遵守法律或监管要求所需要的期限内保存相关信息。
当相关信息不再具有合理业务或法律用途时,我们将根据适用要求进行处理。
We may retain your information for as long as reasonably necessary to provide our services, handle customer service matters, satisfy business recordkeeping obligations, and comply with applicable legal or regulatory requirements.
When the information is no longer reasonably necessary for business or legal purposes, we will handle it in accordance with applicable requirements.
您可以联系我们查询或更新您向飞哈旅游提供的个人信息。
如果您不希望继续接收非必要通信,可以联系我们提出要求。短信用户也可以直接回复 STOP 取消接收短信。
You may contact us to request information about or update the personal information you have provided to Feiha Travel.
If you no longer wish to receive non-essential communications from us, you may contact us with your request. SMS users may also reply STOP at any time to opt out of text messages.
我们的服务可能涉及航空公司、酒店、支付服务商、政府机构或其他第三方服务提供商。第三方对其自行收集和处理的信息可能适用其各自的隐私政策。
Our services may involve airlines, hotels, payment service providers, government agencies, or other third-party service providers. Information independently collected and processed by these third parties may be governed by their respective privacy policies.
我们可能根据业务、法律或监管要求不时更新本隐私政策。更新后的政策将在本网站公布。
We may update this Privacy Policy from time to time to reflect changes in our business practices or applicable legal or regulatory requirements. Any updated Privacy Policy will be posted on this website.
如果您对本隐私政策、您的个人信息或我们的信息处理方式有任何疑问,请联系我们:
If you have any questions regarding this Privacy Policy, your personal information, or our privacy practices, please contact us:
Feiha Travel / 飞哈旅游
Feiha Inc.
5116 7th Ave
Brooklyn, NY 11220
Phone: 646-543-4499
Email: support@feiha.com